Terms and Conditions

Terms and Conditions for Lemnos Candles

Effective Date: January 2025

Welcome to Lemnos Candles! By accessing our website and making a purchase, you agree to the following terms and conditions. Please read them carefully.

1. Agreement to Terms

By using our website, you agree to comply with and be bound by these Terms and Conditions. If you do not agree, please do not use our site.

2. Definitions

- "We," "us," and "our”refer to Lemnos Candles

- "You" and "your" refer to the user of our website and purchaser of our products.

3. Products

We offer a variety of candles and related products. All products are subject to availability and may be withdrawn at any time.

4. Orders and Payment

- All orders placed through our website are subject to acceptance by us.

- You agree to provide accurate and complete payment information when placing an order.

- Prices are subject to change without notice. We will inform you of any changes before processing your order.

5. Shipping and Delivery

- We aim to process and ship your order within 2 to 3 days. However, we are not responsible for delays caused by shipping carriers.

- Delivery times may vary based on your location.

6. Returns and Refunds

- We accept returns within 14 days of receipt if the product is unused and in its original packaging at customer’s own cost of postage. 

- We do not give refunds or accept returns for customised products.

- To initiate a return, please contact us at lemnoscandlesco@gmail.com

- Refunds will be processed to the original payment method within 10 working days of receiving the returned item.

7. Intellectual Property

All content on our website, including text, images, logos, and designs, is the property of Lemnos Candles and is protected by copyright and trademark laws. You may not use, reproduce, or distribute any content without our express written permission.

8. Limitation of Liability

To the maximum extent permitted by law, Lemnos Candles shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products.

9. Indemnification

You agree to indemnify, defend, and hold harmless Lemnos Candles from any claims, damages, losses, liabilities, and expenses arising from your use of our website or violation of these Terms and Conditions.

10. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of United Kingdom. Any disputes arising from these terms shall be resolved in the courts of United Kingdom.

11. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. We will notify you of any changes by posting the new terms on our website. Your continued use of the site constitutes acceptance of the updated terms.

12. Contact Us

If you have any questions about these Terms and Conditions, please contact us at:

Lemnos Candles

Email: lemnoscandlesco@gmail.com

We will aim to respond back within 2 days.